If you order the wrong product, please inform us within 14 working days and we will advise you of the correct product and return procedures. Once we have been notified you will initially be responsible for returning the goods, once your returned item is inspected, and providing the product has been returned as required, you may be issued with a refund for the carriage cost incurred.Īll our products are backed by a no-nonsense guarantee: You can report a damage via the online returns system. If you receive a product that has been damaged on delivery or missing from your delivery, we request that you report this to us within 48 hours. Next day delivery does not include weekend delivery, and as such all orders placed next day on a Friday will be delivered the following Monday, or if after 2pm will be delivered on Tuesday Damages and Missing Items Price is variable and is given upon checkout.Often we will quote as close to the price as we can, however in some circumstances, with shipping outside of the UK, we will contact you and quote you a price once the order has been received ** For next day delivery (at an additional charge), your order must be placed by 2pm Monday to Friday, any order placed over a weekend for next day delivery will be delivered the following Tuesday. We can also deliver into Europe and the rest of the world, but price is dependent on weight and dimensions. The website will quote as close to the shipping price as we can, however in some circumstances, with some of the more remote areas of the UK, we will contact you and quote you a price once the order has been received.If for any reason you order is set to take longer than this, we will contact you to keep you informed. On a courier delivery, which we will often use for larger items, deliver can be expected between 2 and 7 days from the point of order.Standard delivery we will use Royal mail, which is usually around 2-7 working days delivery.All in stock orders are dispatched on the day they are received if placed before 4pm. Any order below £65 incurs an additional £3.49 post and packing fee Standard Delivery 2-7 Days Under £65 Spend - £3.49 up to £9 (for longer items)Standard Delivery 2-7 Days Over £65 Spend - FREE (*Excluding items over 1m in length)Next Day Delivery** (Order By 2pm For Monday-Friday) -Please contact our sales team on 01295 568 105We give Free Delivery on standard orders over £65*.
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